Last updated: 1 June 2026
This Privacy Policy explains how personal data is collected, used and protected when agents, performers, clients and portal users use GigFinder OS.
Who Is Responsible For Your Data
The agency or business operating this portal is responsible for the personal data stored in its account. If you are a performer, client or agent user, the relevant agency is normally the data controller for your information.
What We Collect
- Account details such as name, email address, role and login information.
- Performer profile details such as stage name, skills, work areas, contact details and availability notes.
- Uploaded performer documents, including insurance documents, risk assessments and profile images.
- Client and booking details such as event information, venue details, invoices, fees and job notes.
- Agency application details submitted by agents requesting access.
- Technical information needed to keep the portal secure, such as session cookies and basic server logs.
Why We Use Personal Data
Personal data is used to run bookings, manage performer applications, create job briefs, issue invoices, manage documents, contact users about work and maintain secure account access.
Lawful Bases
Depending on the situation, data may be processed because it is needed for a contract, because there is a legitimate business interest in managing bookings and performer records, because there is a legal obligation such as accounting record keeping, or because consent has been given for a specific purpose.
Who Can Access Data
Portal access is role-based. Agency users should only access records connected with their own agency. Performer users should only access their own performer information and job details made available to them. Personal data should only be viewed by people who need it for legitimate booking, administration or support purposes.
Sharing Data
Data may be shared with service providers needed to operate the portal, such as hosting, email, backup or payment services. Booking information may also be shared with relevant agents, clients or performers where needed to deliver an event.
How Long Data Is Kept
Data should only be kept for as long as needed for the purpose it was collected, including legal, accounting, insurance, contract and dispute-handling requirements. Old applications, documents and inactive accounts should be reviewed regularly.
Your Rights
Under UK data protection law, you may have rights to access, correct, erase, restrict or object to the use of your personal data. You may also be able to request a copy of your data or withdraw consent where consent is the lawful basis.
Contact
To ask about your data, contact the agency or business that invited you to use this portal. If you are unsure who controls your data, use your usual agency contact first.
This page is intended to support transparency and UK GDPR compliance.